HighLevel, built properly.
Custom builds, audits and automation that take your account from chaos to efficiency, and turn more of your leads into revenue.
I'm Emily Bryant, a HighLevel Systems Architect and Certified Admin, working with agencies and service businesses in New Zealand, Australia and the US.
HighLevel Chapter Leader
What I build
Every build starts with how your team actually sells and delivers. The account follows the business, and it comes with documentation your team can use without calling me.
Custom sub-account builds
Pipelines, calendars, forms, funnels and workflows designed around your sales process and customer journey, from first enquiry to repeat customer.
Automation and AI
Follow-up sequences, AI agents and conversation AI that respond in minutes and take repetitive admin off your team.
Integrations
Make.com scenarios, webhooks and custom connections that link HighLevel to booking platforms, payroll, e-signature and industry tools.
Deliverability and compliance
Domain and DNS setup, SPF, DKIM and DMARC, A2P 10DLC registration, and SMS consent wording that carriers approve.
SaaS and snapshots
SaaS mode, rebilling and plan configuration, plus reusable snapshots so agencies can roll out the same proven build to every client.
Documentation and handover
Plain-English documentation of every workflow, pipeline and automation, including what each one does and what to change during setup.
Find out what's broken before your leads do.
Automations misfiring, leads going missing, or an account inherited from a previous builder that nobody fully understands. A sub-account audit tells you exactly what's wrong and what to fix first.
You get a scored report with an overall health score, a grade for each area of the account, and every defect listed with its evidence, its effect on the business and the specific fix. The fix list is ordered by dependency, so your team or mine can work straight through it.
Request an auditWho I work with
Businesses that already know HighLevel can do more for them, and want it built properly.
HighLevel agencies
White-label build capacity delivered under your brand, to your standards and deadlines.
Service businesses
Hospitality, fitness, staffing, property and professional services teams replacing manual follow-up.
SaaS start-ups
Founders launching on HighLevel who need SaaS configuration, onboarding and snapshots set up right.
Coaches and consultants
Programmes, applications and client journeys that run without chasing every step by hand.
How a project runs
Clear scope, visible progress, and a finished build your team can own.
Discovery
We map how leads arrive, how you sell and where things fall through.
Audit or scope
I review what exists and set out the build with fixed deliverables.
Build
Pipelines, workflows, integrations and AI configured in your account.
Test
Every path tested end to end with real scenarios before launch.
Handover
Documentation, a walkthrough for your team, and support after launch.
Operations first, software second.
I spent years leading agencies and consulting teams before I built systems for them. That background shapes how I work: I start with the people and the process, then make the software fit.
I'm based in Christchurch and work with clients across New Zealand, Australia and the US, so I'm used to overlapping time zones and async delivery.
- 10 years
Founder, web design agency
Built and ran my own agency, then sold it.
- Leadership
Leadership roles across agencies and consulting companies
Led teams, strategy and delivery for businesses serving agency owners.
- Consulting
Fractional COO
The integrator for visionary founders and agency ownersWorked alongside founders to build the structure, processes and SOPs that let their businesses scale.
- Operations
General Manager, Global Operations and Sales
Ran onboarding, support and distributed teams for a white-label HighLevel support company across NZ, Australia and the US.
- Current
Operations Manager, Diamond award-winning HighLevel SaaS agency
Leading operations for one of HighLevel's top-recognised SaaS agencies.
- Current
HighLevel Chapter Leader
Bringing HighLevel users together to share what works.
- Now
HighLevel Systems Architect
Independent builds, audits and automation through Chaos to Efficiency.
Tell me what's not working.
Book a call and tell me about your business and your HighLevel account. You'll leave with a clear next step, whether that's an audit, a scoped build or a quick fix.